Question 1

How to pay on Verse

Accepted Answer

Credit or debit card

We support most major debit and credit cards including Visa and American Express.

Why was there a charge on my credit card?

MetaMask (ETH)

Please note that all works on Verse are priced in USD.

ETH prices are shown alongside some prices for reference only, and these will fluctuate. Verse payments system is a combination of centralised and decentralised methods. It may happen that your ETH payment will be received after the sale on Verse has ended. In this case you will receive automatic refund even if your original payment transaction is successful on Etherscan.

Tezos (XTZ)

We accept payments in Tezos (XTZ). You can pay using your favourite wallet (Kukai, Temple or many others). The nature of Verse payments system is very flexible allowing to accept payments in different chain and perform NFT minting on another. Please note that even if you are paying with Tezos, the NFT you receive will most likely be on Ethereum. Please double check the minting network before purchasing.

Prepaid USDC or account balance in other currencies

If you hold funds in your account from depositing USDC or selling artworks on Verse, you can use this to bid.

If your balance is less than the value of the bid you'd like to make, you can top it up using another payment method when you go to enter your bid.

U

Question 2

What is Verse?

Accepted Answer

Verse is a platform for art world artists to exhibit and sell their NFTs.

Our main motivation for starting Verse was to make it very easy for people to get onboarded to NFT space. Owning a private wallet is intimidating and many people yet to take their time to educate themselves of how to use it and guard it properly. For this reason we built Verse as a centralised platform in a sense that we accept credit/debit card payments and have a custodial wallet to be used for users who do not currently own a wallet. Our aim is to empower users to start collecting NFTs while they are still learning about self custody. We believe that collectors should own their NFTs while at the same we want to offer the simplest user experience possible.

These product decisions had a big impact on our design decisions. Since we are centralised platform we perform the NFT minting on behalf of the user. As NFT is minted it is initially stored in our custodial wallet. Users can withdraw NFT from Verse custodial wallet to private wallet at any time and we currently cover the gas fees. Custodial wallet should only be used by people who are new to NFTs or do not feel comfortable owning a private wallet yet.

Verse supports debit/credit (fiat), USDC deposits and ETH payments. Read more about how they work here.

Question 3

How do ranked auctions work?

Accepted Answer

In a ranked auction, the artist sets a starting price and you bid against other collectors.

When the sale ends, the available supply is distributed amongst the top bidders.

Placing multiple bids

If you have a winning bid and you place another bid, you'll have two winning bids. If neither of these bids are outbid, you'll win two artworks.

You can't increase a bid that you've already placed.

Cancelling a bid

It's not possible to cancel a bid.

Bidding with different payment methods

Credit or debit card 💳

When you bid with credit/debit card, we place a temporary hold on this amount to make sure you have sufficient funds.

If you get outbid, we immediately release this hold. Most banks show this release of funds after a few seconds, but in some cases it can take a few days.

ETH (MetaMask) 🦊

If you get outbid, funds will be returned to your account balance within a few seconds. Your account balance can be put towards additional bids, or you can withdraw it to your private wallet.

MetaMask payments can take a while, especially if the network is busy. If you're planning to bid within the last minute or two, we recommend using an alternative payment method to be safe.

Tezos Wallet 🟦

If you get outbid, funds will be returned to your account balance within a few seconds. Your account balance can be put towards additional bids, or you can withdraw it to your private wallet.

Tezos

Question 4

Withdrawing artworks to a private wallet

Accepted Answer

| ✨ You can now mint works directly to your own wallet by connecting an external wallet.

You can withdraw your works to a private wallet any time after they are minted. Works are minted within 24 hours of the end of the sale; we cover the gas fees.

Withdrawing is free. You don't need to verify your identity or do any KYC steps.

To withdraw an artwork, navigate to it from your Profile and click "Withdraw to private wallet".

You can only withdraw an artwork after it's been minted, which usually happens within 24 hours of the sale ending.

Next, enter your wallet address and click "Withdraw".

Please double check the address, as this action is irreversible.

Withdrawals usually take a few hours to process; you'll receive an email confirmation when it's done.

Question 5

How do auctions work?

Accepted Answer

In an auction, the artist sets a starting price and you bid against other collectors. When the sale ends, the highest bidder wins the auction and pays for the item.

Bidding with different payment methods

Credit or debit card 💳

When you bid and select credit/debit card as a payment option, we place a temporary hold on this amount to make sure you have sufficient funds.

If you get outbid, we immediately release this hold. Most banks show this release of funds after a few seconds, but in some cases it can take a few days.

MetaMask (ETH) 🦊

If you get outbid, funds will be returned to your account balance within a few seconds. Account balance can be put towards additional bids, or you can withdraw it to an external wallet.

MetaMask payments can take a while, especially if the network is busy. If you're planning to bid within the last minute or two, we recommend using an alternative payment method to be safe.

Tezos Wallet 🟦

If you get outbid, funds will be returned to your account balance within a few seconds. Account balance can be put towards additional bids, or you can withdraw it to an external wallet.

Tezos wallet payments can take a while, especially if the network is busy. If you're planning to bid within the last minute or two, we recommend using an alternative payment method to be safe.

Prepaid USDC and account balance in other currencies 💸

Question 6

Connecting externals wallets

Accepted Answer

Connect an external wallet to verify ownership or mint works you purchase directly to it.

Connecting a wallet doesn't grant Verse access to it — we just verify that you're the owner.

There aren't any gas fees.

Connect your wallet

To add a wallet…

Go to your account page
Click the "Connect wallet" button
Select your wallet provider
Sign the message to verify your ownership

Mint to your wallet

||| ⚠️ If you mint works to an external wallets, you won't be able to sell them on Verse (although this will change in the near future).

To mint directly to an external wallet…

Connect your wallet using the steps above
Click the "Mint to" dropdown and select your wallet

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